Privacy Policy

Patient Information

• Full name, date of birth, gender
• Contact details
• Medical history and clinical notes
• Appointment records
• Prescriptions
• Billing and payment history

Staff/User Information

• Name and role
• Login credentials
• Session activity logs

Device and Usage Data

• IP address, device type and OS
• App version
• Crash logs

• Managing medical records
• Enabling staff communication
• Supporting billing and prescriptions
• Improving app performance
• Ensuring regulatory compliance

We implement appropriate security measures to protect your data, including:

• Encryption for data at rest and in transit
• Role-based access control
• Regular backups
• Continuous monitoring

We do not sell or rent any personal information. Information may be shared in limited circumstances:

• With service providers under strict confidentiality agreements
• When required by law
• With patient consent

• Access and update your data
• Request corrections or deletions
• Withdraw consent
• Request copies of your medical records per applicable laws

Third-party services used by the app must meet our security standards and cannot use your data for other purposes.

The app targets clinical users and is not intended for children under 13 without parental consent. Data related to minors is handled in compliance with applicable privacy regulations.

Any updates to this policy will be posted on this page with a revised effective date. Significant changes will be communicated directly to users.

If you have any questions about this Privacy Policy, please contact us:

• Email: desmedinc@gmail.com
• Phone: 067 907 6787